Privacy Policy
Effective Date: January 1, 2025
At Astha IVF & Fertility Centre, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book an appointment, or use our fertility and healthcare services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
Full Name
Mobile Number
Email Address
Appointment Details
Medical Information voluntarily shared through consultation or enquiry forms
Technical Information
IP Address
Browser Type
Device Information
Operating System
Pages Visited
Date and Time of Visit
Cookies and Analytics Data
How We Use Your Information
Your information may be used to:
Schedule and manage appointments
Respond to your enquiries
Provide fertility consultation and treatment
Improve our healthcare services
Send appointment confirmations and reminders
Share important updates related to our services
Improve website performance and user experience
Comply with legal and regulatory requirements
We only collect information necessary to provide our services efficiently.
Medical Information
As a fertility centre, we understand the sensitive nature of your medical information.
Any medical details shared with us are treated as confidential and are used only for diagnosis, consultation, treatment, and healthcare management.
We maintain appropriate safeguards to protect your personal and medical information.
Cookies
Our website may use cookies to:
Improve website functionality
Understand visitor behaviour
Remember user preferences
Enhance browsing experience
You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
Third-Party Services
Our website may use trusted third-party services such as:
Google Analytics
Google Maps
WhatsApp
Social Media Platforms
Online Appointment Services
These services may collect information according to their own privacy policies. We encourage you to review their respective privacy practices.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is completely secure.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only when:
Required by law
Necessary for medical treatment or healthcare services
Required by government or regulatory authorities
Needed to protect legal rights or patient safety
Data Retention
We retain your personal information only for as long as necessary to:
Provide healthcare services
Maintain medical records
Meet legal and regulatory obligations
Resolve disputes
Your Rights
You have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of information where legally permissible
Withdraw consent for marketing communications
Ask questions regarding how your information is handled
External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before sharing any personal information.
Children’s Privacy
Our website is not intended for children under the age of 18 without parental or guardian supervision.
We do not knowingly collect personal information from children through our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Astha IVF & Fertility Centre
117/439, H-Block, Pandu Nagar, Kakadeo, Kanpur, Uttar Pradesh – 208005
Phone: +91 92364 44704, +91 70801 80033
Email: info@asthaivfkanpur.com
Clinic Hours: Monday – Saturday: 10:00 AM – 6:00 PM
This privacy policy is written in a patient-friendly manner while covering the key areas generally expected for a healthcare website. It should still be reviewed by legal counsel if you need compliance with specific regulations or jurisdictions.